bYond FAQs
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Using my card

  • Where can I use my bYond card?
  • Are there any restrictions on where I can use the card?
  • How do I check my balance?
  • My account is showing a pending transaction, what does this mean?
  • Can I withdraw cash at an ATM with my card?
  • Can I use Apple Pay or other digital wallets?
  • How do I unlock my PIN?
  • How much can I spend with contactless?
  • Why am I being asked to enter an SMS code when using my card online?
  • Why was my card declined?
  • How long does a refund take to go through?
  • Do you charge any fees if I don't use the card?
  • Is my card replaced when it expires?
  • How do I activate a replacement card?
  • What should I do if I have a negative balance?
  • Will my card be renewed?
  • Why am I being asked to go to the bYond app when using my card?
  • Can i use by bYond card with Curve?

Categories

  • About bYond
  • Getting Started
  • Receiving my card
  • Topping up my card
  • Using my card
  • Cashback on my card
  • Managing my account
  • Emergencies
  • Getting in touch
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