I haven’t received my OTP for my online transaction. What should I do?

If you haven’t received your OTP, please try the following steps:

  1. Check your registered mobile number
    Ensure the mobile number linked to your account is correct.
  2. Check your text message folders
    Sometimes OTP messages can appear in your spam or junk folder within your SMS inbox.
  3. Verify with your mobile provider
    Confirm there are no issues with your network or SMS delivery from your mobile phone provider.

If you’ve tried all these steps and still haven’t received your OTP, please contact us

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