What should I do if I have a negative balance?

If your card has gone into a negative balance, you will need to reimburse us. We will contact you with instructions on how to do this and if not completed, may cancel your card. If you notice your card has gone into a negative balance before you hear from us, please contact us as soon as possible.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.