How do I provide ID?

You can provide your ID in two ways:

  1. Upload an existing image
  2. Take a photo (This option is only available if you are submitting your ID using your mobile phone to ensure we can capture a good enough image quality for review.)

You must provide a valid ID, either driving licence or passport. Unfortunately, expired documents cannot be accepted. The photo needs to be clear and must show the full image so that we can read it correctly. We'll review your ID as quickly as possible so you can start using your card.

When uploading your ID, please ensure you are using an up-to-date browser to avoid any issues. On desktop we recommend Internet Explorer Edge 16+, Chrome 67.0 + or Firefox 53+.

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