Why have I been asked to provide ID?

To verify your identity, we may ask you to upload a valid photo ID, such as a passport or driving licence. Please make sure the document is current, as we cannot accept expired IDs.

This step is required under UK Anti-Money Laundering regulations and is part of a standard Know Your Customer (KYC) process. It helps keep your account safe and secure. Verification usually takes just a few minutes, though in some cases it may take a little longer.

As bYond is a regulated e-money prepaid product, completing this process is essential. If you choose not to provide ID, we won’t be able to complete your registration or issue your card.

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